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Answer by Aellis · Dec 31, 2009 at 03:29 PM
Free Dynamic DNS accounts must be updated at least once every 35 days to keep them active. If you log into our web site in that time period it will prevent the account from being deleted if the IP hasn't changed. We do send out a warning via email after 30 days. If your IP address changes at least once every 30 days, you'll never receive this email and never have to worry about the host being deleted.
Also, you can purchase a DynDNS Pro upgrade which removes the need to touch your hosts every 35 days.
Answer by tburt11 · Oct 30, 2010 at 10:07 PM
This is a change to the way that DYNDNS operates. I have been using DYNDNS for almost 10 years. One entry, that is all. My Debian system is configured to check the IP and submit an update if it changes. Well, it does not change much. Maybe once a year, and for 10 years this has been good.
Now, all of a sudden, without warning, DynDNS requires that I log into my account, or change the IP address on my host at least once every 30 days. My IP does not change, so in order to keep my account open, I must log into the website at least once a month.
This renders the free DYNDNS service essentially worthless.
A month ago, I got an email that my account would be deleted. So I opened a ticket, and they said my record was up to date, and AOK. Now, today, my entire account is deleted. No warning. That is RUDE.
Me thinks the DYNDNS people just want to get rid of all of the free accounts period.
Can anyone suggest which of the multitude of other Dynamic DNS providers we should move to?
Answer by megawatson · Apr 01, 2011 at 09:23 PM
Missed a similar email by a week, got stuck in my spam folder (though all previous messages have come into inbox - this one carried a warning it might not be from the sender)
So there goes my account of at least ten years, and all the memorized subdomains and hard coded html in old domains that used to be available (homeip.net) to send to my webcams, etc.
I have a lot of editing to fix it and not going to use dyndns to do it, thanks no thanks -bye bye
Ironic that the letter starts with Dear Valued Customer:
and as this forum states you have to complain to DYNDNS but there is no contact info and no support unless you are a paying customer.
not feeling valued, not going to promote the product anymore. no-ip.com at least gives you 60 days, not five days' warning. It really has felt like they wanted to get rid of free users. Done.
Answer by jeremyrimer · May 18, 2010 at 03:52 AM
My account was just deleted, but I did NOT receive the warning notice, plus my router updates my Dynamic DNS automatically every 6 hours or in case of an IP change. I've been using it straight for about a year now, but my account was flatout deleted without warning. I just recreated the account using the EXACT SAME SETTINGS so I know it was deleted. It works again now, but that's lame I didn't get the warning.
Answer by GamingUnleashed · Oct 29, 2011 at 05:49 AM
same .. my account which I have had since dns first started up .. I just noticed disapeared I maybe logged in once a year to retreave my ip details when my isp dns server was using an old ip adress I have had dyndns application do forced touces to keep account active when my isp whent static IP last year ... to find out when I whent on holidays that my account had been deleted not happy .. thankfully somewhere on my phone had my Ipadress !!!