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Hi, read load of info on here but getting nowhere, hope someone can help. I have a DVR set up in my home, I can access the cameras locally but not away from my home, plus can not access with IE locally. I have a DynDns Pro hostname, I have tested the ports with the hostname and IP address and all are open. I have read that I need to change my ip address starting with 192.168 to outside of the limit ie: outside of 192.168.1.2 - 192.168.1.254. My DVR will not let me do this. Hope someone can help, Thanks, Warfyboy. Here is more info: Hostname:warfyboy.dynathome.net Ip address:192.168.1.8 subnet mask:255.255.255.0 Default gateway:192.168.1.1 Router:huawei HG533 DVR:H.264 embedded 4ch DVR Ports are:8080 http,40001 40002 40003 media,6600 mobile. WAN address:184.108.40.206. I have installed the dyn client. Hope this helps.
Answer by RotBlitz · Mar 29, 2013 at 12:40 PM
Please work thoroughly through this sticky.
I can access the cameras locally but not away from my home, plus can not access with IE locally.
If you can't access it with IE (how exactly looks this?), what do you use to access the DVR then?
I have tested the ports with the hostname and IP address and all are open.
Did you test from outside? How did you test it?
I have read that I need to change my ip address starting with 192.168 to outside of the limit ie: outside of 192.168.1.2 - 192.168.1.254.
Not sure what is meant here, especially as private IP addresses have no relevance for "outside". Do you have a link to the source of that advice?
I use 2 programs that came with the DVR to view my cameras called DVRclient and DVRCMS.
You may need to add your DynDNS hostname to the "trusted zone" in IE, because you may need to load an ActiveX Control, and the default settings of IE may prevent you from doing so.
I tested the ports on my laptop use a website called yougetsignal.com/tools/open-ports.
That's fine to test if the ports are open. This is testing from outside. You can also use Dyn's Open Port Tool. I also tested your ports with telnet and found all open.
However, you can't test the functionality of your DVR with this. You would need a client (a browser or a client coming with your DVR) to find out.
For me at least it works. Both, FireFox and IE ask for a plug-in or add-on to be downloaded and installed when visiting
This is what I read on "this sticky"
I see what you mean. Try to find out what the DHCP range of your router is, i.e. what subrange is maintained by the DHCP server of your router. You need to take an IP address outside of this DHCP range, not "outside of the limit". And the selected IP address must not be in use else in your network. But you may have done it correctly already anyway.
www.warfyboy.dynathome.net:8080 cannot work, as you don't have Wildcard enabled for this hostname. And because
http://warfyboy.dynathome.net:8080/ still works for me, this must be a problem with the laptop or the network you're trying from. E.g. port 8080 may be blocked outbound there, or you didn't add your hostname to the trusted zones in IE, or whatever.
Sorry to be a pain but how do I add my name to the "trusted zone" in IE.
This may be slightly different in different versions of IE:
Options > Internet Options > Security > Trusted Sites > Sites... > Add
Answer by Cry Havok · Mar 29, 2013 at 04:28 PM
warfyboy.dynathome.net resolves to 220.127.116.11, not 18.104.22.168. Did you install the update client on your laptop and take it with you to your sister-in-law's house?
Hi Cry Havok, I did install the dyn update client. I'm back at my address now so will it change back to 22.214.171.124? Thanks for your reply and time. Warfyboy.
Then, uninstall the update client. If you run it on your laptop then your laptop must never leave your home network, and must always be switched on. Check your DVR and router to see if either of them have a functional update client instead.
Hi, it has changed back to 126.96.36.199.
Yes, your update client will do that - that's the whole point of it ;)
Are you remembering to test from outside your network? That is the only way to be sure it works - testing from inside will often fail when you use the hostname (or WAN IP) when it works from outside.
Answer by warfyboy · Mar 29, 2013 at 01:27 PM
Hi RotBlitz, thank for your reply. I use 2 programs that came with the DVR to view my cameras called DVRclient and DVRCMS. Use KMEYE4 for my Iphone. No,locally. I tested the ports on my laptop use a website called yougetsignal.com/tools/open ports. I googled it. This is what I read on "this sticky". If you go with option (1) make sure that you use an IP address outside of the range your DHCP server is allocating from. If you don't do this you'll end up with a duplicate IP on your network, and things won't work. In the rest of this document I'll use 192.168.0.1 to refer to this IP address. Hope this helps. Warfyboy.
Answer by warfyboy · Mar 29, 2013 at 04:18 PM
Hi again RotBlitz, I'm at my sister-in-laws, just tried the ports again, they work with 188.8.131.52 but do not work with warfyboy.dynathome.net. Sorry to be a pain but how do I add my name to the "trusted zone" in IE? Thanks for all time and effort. Warfyboy.
Cant Access DVR over Internet 2 Answers