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@museumoftechnology
It would have been better to raise your own question instead of answering with a question to someone else's question.

You have to visit your cart to click the checkout button as far as I recall. This is a user to user forum, and we users can't easily help with problems where your account needs to be ckecked. If the items in the card are invisible, it may be that your browser doesn't support certain feature, so try with another browser.

If you currently have a paid account ("VIP"), you can contact Dyn support. See the Contacts link at the end of this page.

feel free to email me with your username, and I can see that your account gets reset so you can get this resolved.

Mike

Community Manager, Dyn.

Have you checked out? If so you'll need to contact Dyn, since this is a user to user forum and we can't help with account specific issues.

Contacted Dyn Ecommerce Support who confirmed that the pre-auth for the trial signup has not gone through. It appears to be stuck in an authorization status, which normally only should last a few minutes.

They managed to fixed the problem promptly and I now have the free, single hostname I wanted.

Many thanks to those involved.

You have to visit your cart to click the checkout button as far as I recall. This is a user to user forum, and we users can't easily help with problems where your account needs to be ckecked. If the items in the card are invisible, it may be that your browser doesn't support certain feature, so try with another browser.

I have tried Internet Explorer 9; Google Chrome; Mozilla Fiefox and Opera, all on Windows Vista Business, SP2. Even tried the browser on my Android phone. Same on all of them.

If you currently have a paid account ("VIP"), you can contact Dyn support. See the Contacts link at the end of this page.

Very difficult to pay when there is nothing visible in the cart! However, I do have another paid account so I could also try that route. Thanks for the suggestion.