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I cannot view my dvr remotely

Hi

I have a problem here. I have a dvr and I'm using 3g wireless broadband. I had set all the setting in the 3g router and I can view my dvr using the same ISP remotely but I cannot view my dvr using other ISP.

Can someone help me out?

Thank you

Calvert

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asked Feb 10 '12 at 11:37 AM in General

cvwong gravatar image

cvwong
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7 answers: sort voted first

Hello Clavert,

can you please share more detials about the configuration you have set in your 3g router. Because, if you have properly setup the router with proper port forwarding.. then it should be accessable from any ISP.

regards, Mirza

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answered Feb 10 '12 at 07:06 PM

DNS_GURU gravatar image

DNS_GURU
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Is your WAN IP one of the RFC 1918 IP ranges? If so you won't be able to access it remotely.

If it isn't then this guide covers port forwarding and testing, and what we need to know if you need further help.


Actually I am using 3g broadband to surf the internet so at the status page, I can see the word ip address: 10.226.65.26, subnet mask: 255.255.255.0, default gateway: 10.226.65.26

Those are RFC 1918 IP addresses. If those are for the WAN interface (not the LAN interface) then as already mentioned you cannot remotely access your network. If you're unsure, a picture of the status page in question will enable us to tell (you'll need to use an image hosting site and post a link here).


You definitely have an RFC 1918 WAN IP, which means you cannot access your network remotely.

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answered Feb 11 '12 at 05:49 PM

Cry Havok gravatar image

Cry Havok ♦
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cvwong gravatar image cvwong Feb 12 '12 at 10:52 AM

Where can I view my WAN IP?

thanks

Calvert

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Most mobile internet connection providers do not assign public IP addresses, but private ones. With such a private IP address your network or service cannot be reached over the public internet unless you ISP can configure port forwarding for you (which is almost not the case).

This also would be an explanation why you can connect to your DVR from the same ISP, still being in the same "private" ISP network where private IP addresses can be routed.


Edit:

Where can I view my WAN IP?

As the guide Cry Havok referred to explains, your router's or modem's WAN status page is the only place where you reliably can see your WAN facing IP address, in case this information is provided at all. Anything else, e.g. websites like whatismyip.org just show what IP address the internet sees from you, not necessarily your ISP assigned IP address, but could be a shared/proxied/NATed one.

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answered Feb 10 '12 at 10:18 PM

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answered Feb 19 '12 at 01:35 PM

cvwong gravatar image

cvwong
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Thanks , I'll try the image hosting site and post it and if you have a facebook account, can I add you as friend? Actually I am quite new with these things and for your information I'm a 17 years old boy and don't know who to turn to when I face this problem.

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answered Feb 14 '12 at 11:32 AM

cvwong gravatar image

cvwong
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Cry Havok gravatar image Cry Havok ♦ Feb 14 '12 at 02:55 PM

There are many good forums for help with computer problems, a little searching should help you find them.

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