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everydns retired

Hi i purchased a site from someone , it runs on the nameservers everydns.net, i checked today and found out that the nameservers are retired how do i get my files so i can move to another server? thanks

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asked Sep 18 '11 at 08:29 PM in DNS & Domains

robbieray gravatar image

robbieray
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4 answers: sort voted first

Did you own and control the EveryDNS account? Then you need to read the sticky at the top of this forum.

If you aren't then you need to contact the account owner.


Hi in cannot contact him, the site is a blogger site i managed it in my Google account panel. Maybe me beeing niave thought it was hosted free by them, when site was down i checked nameservers and did a google search which come up with the nameservers beeing retired by this site.All i want is to get the site running and dont mind paying ..how do i contact support? thanks

You need to read and work through the account ownership and recovery policy. In your case the final section (Domain Name and Dyn Account Separation) probably applies, and if you aren't in control of the Administrative Contact Email Address on file for a domain in WHOIS then you will not be able to gain control of your domain that way.

As such, I'd strongly recommend you try to contact the person who purchased the domain for you. Their email address should be listed in WhoIS if you don't know what it is.


Edit

Thanks for answering, i do have control of the domain its in my Godaddy Account

Then all you need to do is purchase Standard DNS for your domain, configure it according to your needs and update the domain registration to reflect this.


Edit

tried but get this

DNS services for http://mysite.com are already active on our system, and can not be purchased again.

Then please read and work through the second link I provided - account ownership and recovery policy. Just ensure that, as it says, your domain's Administrative Contact is an email address you have full, current, access to so you can work through the process.

Just ensure you've made all reasonable efforts to contact the person who set this up for you first - and you may want to check with a laywer.

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answered Sep 18 '11 at 08:35 PM

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Cry Havok ♦
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tried but get this

DNS services for mysite.com are already active on our system, and can not be purchased again.

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answered Sep 21 '11 at 11:09 AM

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robbieray
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Thanks for answering, i do have control of the domain its in my Godaddy Account

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answered Sep 20 '11 at 11:19 AM

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robbieray
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Hi in cannot contact him, the site is a blogger site i managed it in my Google account panel. Maybe me beeing niave thought it was hosted free by them, when site was down i checked nameservers and did a google search which come up with the nameservers beeing retired by this site.All i want is to get the site running and dont mind paying ..how do i contact support? thanks

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answered Sep 19 '11 at 05:44 PM

robbieray gravatar image

robbieray
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RotBlitz gravatar image RotBlitz ♦ Sep 19 '11 at 09:08 PM

See the link "Contacts" at the bottom of the page?
It may be difficult if you don't yet have a paid account...

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